Jessica Lauren Studio ("we," "us," "the studio") operates jessicalaurenhair.com. This policy explains what information we collect from visitors and clients, how we use it, and the choices you have.

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Information we collect:

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• Contact and booking information: name, email address, phone number, and appointment preferences, collected when you submit our New Guest Consultation Form or contact us directly.

• Hair consultation details: your hair history, goals, chemical service history, and photos you choose to share, collected to plan your service safely and effectively. We do not sell or share this information for marketing purposes.

• Email list information: if you join our email list ("Join the Hair Tribe"), we collect your email address to send salon updates, hair tips, and promotions. Every email includes an unsubscribe link.

• SMS/text messages: if you provide your phone number, we may text you appointment reminders and day-of instructions. Message and data rates may apply; reply STOP to opt out at any time.

• Purchase information: if you buy products through our online Shop, payment is processed securely by our payment processor; we do not store your full card number.

• Website usage data: standard technical data (IP address, browser type, pages visited) collected automatically through our website platform (Wix) for security and site performance.​

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How we use your information

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We use your information to schedule and prepare for your appointments, communicate with you about your service, process purchases, send marketing communications you've opted into, and improve our services and website.

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Third parties we work with

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We use the following service providers, each of which processes data under its own privacy policy: Wix (website hosting and e-commerce), Hunty Forms (consultation and booking forms), Kit (email marketing), and our payment processor (checkout). We do not sell your personal information to third parties.

 

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Your choices

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You can ask us to access, correct, or delete the personal information we hold about you by contacting us at Jessica@JessicaLaurenHair.com. You can unsubscribe from marketing emails at any time using the link in any email, and opt out of text messages by replying STOP.

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Virginia residents

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Under the Virginia Consumer Data Protection Act, Virginia residents have the right to confirm whether we process their personal data, access it, correct it, delete it, and obtain a copy of it. Contact us using the information below to exercise these rights.

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Children's privacy

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Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

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Changes to this policy

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We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

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Contact us

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Jessica Lauren Studio
2465 Mandeville Ln, Suite 240, Loft #34
Alexandria, VA 22314
Jessica@JessicaLaurenHair.com