Terms of Service
These terms govern your use of jessicalaurenhair.com and your booking of services with Jessica Lauren Studio, located at 2465 Mandeville Ln, Suite 240, Alexandria, VA 22314. By booking an appointment or using this site, you agree to these terms.
Booking and consultations
New guests must complete the online consultation form before booking. Services and pricing are customized based on your consultation and are subject to change following an in-person assessment of your hair.
Cancellation and no-show policy
[Fill in your actual policy, for example: We require at least 48 hours' notice to cancel or reschedule an appointment. Cancellations made with less notice, or missed appointments, may be charged a fee of [amount] or a percentage of the scheduled service. A card on file or deposit may be required to book.]
Deposits
[Fill in if applicable: A non-refundable deposit of [amount] is required to secure certain appointments and will be applied to your service total.]
Product purchases
Products purchased through our online Shop are subject to the return/exchange policy stated at checkout. [Fill in specifics, e.g., unopened products may be returned within 14 days of purchase.]
Service results and liability
Hair color and extension results vary based on your natural hair, hair history, and how you follow aftercare guidance. We will discuss expected outcomes during your consultation, but we cannot guarantee an exact result. We are not liable for reactions to products used during your service if you did not disclose a known allergy or sensitivity during your consultation. Please inform us of any allergies, sensitivities, scalp conditions, or medications that may affect your service.
Communications
By providing your phone number, you consent to receive appointment-related text messages. By joining our email list, you consent to receive marketing emails; you can unsubscribe at any time.
Intellectual property
All text, images, and content on this website are the property of Jessica Lauren Studio unless otherwise noted, and may not be copied or reused without permission.
Governing law
These terms are governed by the laws of the Commonwealth of Virginia.
Changes to these terms
We may update these terms from time to time. Continued use of our services after changes are posted means you accept the updated terms.
Contact us
Jessica Lauren Studio
2465 Mandeville Ln, Suite 240, Loft #34
Alexandria, VA 22314